BarTender Professional 2021 R3 bug: Printing of copies failed
Dear community,
even blank templates built into BarTender 2021 R3 have the following problem:
If a DIN A4 page contains e.g. 4 labels, but you want to print a number of labels which is not divisible by 4, the printing is faulty.
The following behavior could be seen: For example, one needs a label printed 22x (22 copies). BarTender prints 5 fully printed pages (5x 4 labels on DIN A4, = 20 labels). Now the strange thing: BarTender prints the last, 6th page with the missing 2 labels not as expected, once, but in the number of the previously printed full sheets. So 5x 2 labels on one DIN A4 page with space for 4 labels. This means on a large scale: For each print job that is not divisible by the full number of possible labels per page, the number of already full pages is printed on half-empty pages on top of that. As a result, a lot of label pages that are not fully printed are lost, which is very annoying and causes high additional costs! The surprising thing about this: the print preview in BarTender looks perfectly fine! The problem occurs with every PC (Windows 10 Pro) and with every existing printer (various HP models) in our company.
Does anyone have an idea, whats the cause for that failure? Or is this a "normal" BarTender behaviour, that you you should always use a full page and have to be aware of it, when you type in your desired number of copies at the printing dialog?
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Hello Magdalena,
Thank you for reaching out via our BarTender Community. The issue you described with BarTender 2021 R3 is indeed an expected behavior rather than a failure. When you print a number of labels that is not divisible by the number of labels per page, BarTender will attempt to fill as many complete pages as possible and then print the remaining labels on additional pages.In your example, where you need to print 22 labels, BarTender prints 5 fully printed pages (20 labels) because that's the maximum number of complete pages that can be printed. The 6th page contains the remaining 2 labels, but it repeats the same content as the previous fully printed pages to utilize the available space on the page.
This behavior is by design in BarTender and is intended to ensure that the labels are positioned correctly on the page and maintain consistency throughout the print job. It's important to note that the print preview in BarTender may not reflect the final arrangement of labels on the physical pages accurately.
If you need to print a specific number of labels that is not divisible by the number of labels per page, you may need to consider adjusting your label template or the number of labels you print to accommodate a full page. Alternatively, you can manually arrange the labels on the page in BarTender's design mode to achieve the desired layout.
I hope this clarifies the behavior you observed. If you have any further questions or concerns, please let us know!
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Not sure if this was available in BarTender 2021 but in 2022 there is a setting in the Page Setup on the Print Order tab that allows you to control where the printing starts from on multi-label per pages templates and so this would get round the wasted labels you are encountering
and so at print time you get this
and it prints like this on a 2 by 3 label
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Hello,
thanks a lot for your answers! The starting point feature could be a workaround, this is in BarTender 2021 also possible, I´ll check this.
Even though I can't quite understand the sense of this behaviour of BarTender, because it is very error-prone if you don't pay attention when entering the data. ;D
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