I have an issue that appeared after updating my packaging system back in May from bartender 2016 R3 (188.8.131.5294) to bartender 2021 r9 (11.2/186892).
I have 3 product families, and all 3 label formats were created with 2016 R3.
The print out on a Video Jet print and apply machine.
The labels are a 10 x 4 size that we use in a corner wrap configuration, but for some reason 2 of the products have required that i adjust the template size by -.3 inch before they will print properly and this unfortunately scales the image with wrecks havoc with our vision tools that inspect these labels among the products.
What might be going on here causing me to need to reduce the template size of some of these labels but not the others?
I also wanted to ask about apparent field scaling that I'm seeing in bartender designer where i have the font and size set the same between 2 fields but one of them is measurably smaller than the other? how can correct that besides deleting the field and recreating it?