Renamed Printer - Wait Time To See Sls Update 追蹤

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Legacy Poster

I'm testing a printer rename protocol in Bartender 10.

 

Having renamed and tested the printer successfully, how long would I generally expect to wait before the printer's new name appears in the SLS "Printers Used in last 7 Days" display?

 

Only the printer's name changed (...being innocent...). No other properties were affected.

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Canguita
評論操作 永久連結

Hello,

 

Thank you very much for your post.

 

As you have renamed the printer, it will be considered as a new printer. In order to avoid duplicated printers they need to have the same name, driver, location and port.

 

When you try to print from BarTender in an Automation Edition, the printer is added automatically to Seagull License Server. Since version 9.2 if you exceed your maximum number of allowed printers you will entry in a grace period of 30 days where you will be able to use the double of printers allowed for your License. If a printer is not used after 7 days the printer will be removed automatically.

 

Please check our White Paper in order to understand better how License Server works:

 

http://www.bartenderbarcodesoftware.com/label-software/whitepapers/licensing-for-bartender's-automation-editions(english).pdf

 

Many thanks,

 

Carlos

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Legacy Poster
評論操作 永久連結

I have renamed a printer (has been a week) to allow for uniform naming across the network.

 

This printer has been renamed at two different workstations, but both still report the original name for each location.

 

The new name has never appeared in the printer list.

 

Do I have to allow the seven day timer to expire for this to occur?

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Domingo Rodriguez
版主
評論操作 永久連結

Renaming a printer (if everything else will stay the same) won't create an additional entry in the "Used printer List" for License Server. The printer will continue to appear with the old name. 

 

Only if the printer would disappear from the "Used printer list", the next time you print to the same printer (with the new name), the new name will appear in Seagull License Server.

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Hines Trulock
評論操作 永久連結

Has this issue been resolved yet?  I have updated the names for several printers (model, location & port stayed the same) but the name stays the same.  

This creates confusion when looking at the license server to confirm the printer is active and you are looking for the new name.  

How do we get the new names populated?

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