Text Not Printing 追蹤

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We are installing all new computers with windows 8 operating systems.  I installed one machine hooked up to a Datamax and have no issues at all.   The next machine I installed, I had major issues getting it to print out of microsoft access (qwe use this as our business platform).  I could not get anything to print however a test page printed fine.  I shared the datamax, gave it a unique name and it finally printed a label...however i get the barcode which scans and reads correctly but am getting no text! 

We use certain fonts which I installed and still nothing.  I thought it may be a conflict with windows 8 however teh previous machine works fine.  Any help here?

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Fernando Ramos Miracle
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Hello BlakeNEP,

 

*Note that I've moved this topic to the appropriate forum section.

 

1. Could you please let me know what exact BarTender version and build are you working with? Note that only from v10.0 SR2 onwards is BarTender compatible with Windows 8, and from v10.1 SR2 onwards with Windows 8.1. For more information please visit the below webpage:

http://www.bartenderbarcodesoftware.com/label-software/legacy-bartender.aspx

 

2. If you are working with a compatible BarTender version for your Windows OS, please try changing the print method for your fonts and barcodes:

 

  -. Access the "File>Print..." dialog and, under the "Object Print Method" change the Font method (try both "Raster Graphics" and "Text Output").

 

  -. Open your barcode object's properties, access the "Symbology and Size" node, click on the "Print Method" button and make sure that BarTender manages both the text and the barcode.

 

3. Finally please make sure that no font substitution is being carried out. To do so access your text and barcode objects (you can check this selecting all at the same time), select the "Font" node, access the "Advanced" tab and make sure the "Substitute best matching printer font" option is deactivated.

 

Regards.

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Guru.  First off thank you.  However the very first pc i put in place (exact same model running 8.1) hooked up and prints without issue.  Did I get super lucky or is there a logical explanation?  Thanks

 

I am going to hook up to the new machine again and look into properties you suggested versus the working pc.  I will let you know the outcome of this.

 

Bartender 7.75 Build 2003

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