We are currently making the transition to a 2-color printing (Carl Valentin Duoprint) and changing to bartender (10.1 SR3) at the same time (our previous program couldn't handle the 2 colors).
When we print a label with a word processor block in it, there is something going wrong during the printing.
I have no idea what is the problem, so I have attached some examples.
The attached template [attachment=1069:RPR 500t red.btw] is the basis of label 1[attachment=1067:1.jpg].
However, if I do not add the red markings in the text, so just type in a word processor text block , it doesn't print anything at all, as seen in label 2[attachment=1068:2.jpg]
Can anyone know what is the problem here?
The printheads are configured correctly, as you can see from the GHS symbol being printed correctly.