Printing 2 Lines And That's It? 追蹤

0
Avatar
Legacy Poster

It seems to me that maybe the Print head or whatever you actually call it is the problem, but maybe not. when printing we get 2 lines of actual print on our labels. Each line is about 1/8th of an inch wide, the rest of the label is blank. what is printed in those two lines seems to be correct. Any ideas? I tried re-installing the printed on the workstation. and I tried resetting the printer to factory settings. also messed with the darkness. Any ideas? we have a ZM400 203 ZPL

6 意見

0
Avatar
Ian Cummings
版主
評論操作 永久連結

When you say two lines do you mean two lines of text, or line lines??  Perhaps if you show us your label design, and then a photo of what prints we'll have a better idea as to what might be going wrong.

0
Avatar
Legacy Poster
評論操作 永久連結

I would love to show you a photo, but photo sharing sites like photobucket aren't allowed and I have no idea how to upload photos to your website to get it into My Media

0
Avatar
Ian Cummings
版主
評論操作 永久連結

Click the "More Reply Options" button situated below/right of the reply topic text input box, and from there choose the options to attach files etc.

0
Avatar
Legacy Poster
評論操作 永久連結

ok, the top is from our good printer and the bottom is the same print on the bad one

0
Avatar
Legacy Poster
評論操作 永久連結

I think this is more of a zebra hardware problem than a seagull problem

0
Avatar
Ian Cummings
版主
評論操作 永久連結

You can try performing a factory default reset on the printer, do this via the "Tools" tab of the printer driver using the "Actions" button menu.  If you still have no luck I would say this is caused by a massive print-head failure.  Try a print-head diagnosis test to confirm.  Switching the print-head between the two printers will also help to confirm the problem.  You'll probably need to buy a replacement print-head.

登入寫評論。