Problems With Nombers Of Active Printes 追蹤

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Our organization has license of version 9.4 sr3/

the licence includes 40 printers.

In the past 2 months, there are 2 printers that are on the list of licenses and are not exist.

It show tahat they are in use evry day' in evry hour that i check.

pls help me to take the out of the list.

 

bst rgds

Moshe Kron

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Just because a printer doesn't physically exist doesn't mean it doesn't still exist on someones computer.  I would suggest going to History Explorer and using the Custom search functionality to find out which computer is sending the print jobs to the non-existent printers. 

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Ase u see i am checking the problem  for 2 monthes.

all the printers are serving one program.

the checking wase made in houres that nobody work.

one printer according to the information were installing on a server.

there is not such printer one this server. I even checked it when the server wase shutdown.

I am looking for a saluthion to arrase al the history one time and to start from a "clean table" again.

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