Inverted Text At Printing : Between Letters And Number 追蹤

0
Avatar
Legacy Poster

Hello dear Sir / Madam,

 

I've a really strange problem at printing :

 

We've got a label mask for one of our customer. The title of the product corresponds to a single zone named in our ERP : "Z3". In Z3, I've for the example here : "12 MINI-BROCHETTES SALÉES".

 

When I print the label from my computer, I get the good order, exactly what I put in Z3. But when I print the label from another computer, I get the bad order : the number goes at the end of the title, and it's the same for all references of our customer. (See enclosure).

 

I've ever checked the driver of the two computer and I've seen no differences. 

 

Have you ever had to deal with this kind of problem ?

 

Thanks for your answer,

 

Sincerly,

 

Grégoire.

  

4 意見

0
Avatar
Legacy Poster
評論操作 永久連結

Hello everyody,

 

I find the problem (see enclosore). But I don't know how it had occured. The two computer use the same file but they don't have the same version of BarTender : 10.0 SR1 for the two but one is XP and the other is windows 7. The one with XP show the error message when I opened the file btw : "The current image object could not be loaded because its data format is corrupted in the file"

0
Avatar
Ian Cummings
版主
評論操作 永久連結

If you have different versions of BarTender in use then you should should set the default file version to save in the newer software to be the lowest common denominator, thus avoiding the error you're now getting in the older software.

 

Difficult to comment on the cause of the text problem without seeing the BarTender document itself.

0
Avatar
Legacy Poster
評論操作 永久連結

Hello, thanks for your answer. I look at the default file version saved. But it seems not to be the problem because just before the version 10.0 it's the version 9.4 for the saving. However, the two have the 10.0 SR1 but the first is under Windows XP and the other with Windows 7.

0
Avatar
Ian Cummings
版主
評論操作 永久連結

Be sure to use the latest (SR4)  v10.0 service release: http://www.seagullscientific.com/support/service-releases-legacy-versions/v100/

登入寫評論。