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Nothing will print

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    Peter Thane

    May sound a daft question but are you sure it is a direct thermal label and that it doesn't need a ribbon? If you set a print to print in direct thermal mode when the label does not match, the device will just feed out a blank label as it media wont "react" and print anything on it. If you run your finger nail over the label a few times does the label show black lines? 

    The only other thing I can think off is there is not enough head pressure so the label and printhead are not touching

     

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    Alex McKillip

    Yes, it is 100% a direct thermal label.  I have occasionally been able to get a test print to work, but am unable to reproduce it consistently.

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