I'm having a problem with printing a document format on the Print Portal that contains a Query Prompt. When I attempt to Print Preview or Print, the site returns an error and does not preview or print the document. I tested this with two browsers: Edge and Chrome, both return different errors.
Edge: Object reference not set to an instance of an object.
Chrome: Callback request failed due to an internal server error.
I can successfully run the label through the BT Designer, however.
For reference, I'm using BarTender 2016 R3. The document is using a query pointed to a SQL database...the query was built within the BT Designer.
If I remove the prompt and add the filter directly to the query, the document prints with no issue.
Is there a configuration that I may have missed?