Print Portal Query Prompts 追蹤


I'm having a problem with printing a document format on the Print Portal that contains a Query Prompt.  When I attempt to Print Preview or Print, the site returns an error and does not preview or print the document.  I tested this with two browsers:  Edge and Chrome, both return different errors.

Edge: Object reference not set to an instance of an object.

Chrome: Callback request failed due to an internal server error.

I can successfully run the label through the BT Designer, however.

For reference, I'm using BarTender 2016 R3.  The document is using a query pointed to a SQL database...the query was built within the BT Designer.

If I remove the prompt and add the filter directly to the query, the document prints with no issue.

Is there a configuration that I may have missed?

2 意見

Wouter Vanderburg
評論操作 永久連結

Are the any leading spaces in the database field, like '   value' (CHAR() field) ?

In this case, make a view of the data you wish for en be sure to LTRIM(RTRIM()) this field.

Apply you filter again with the query prommpt and it should work

Jeff McClelland
評論操作 永久連結

That's a great suggestion, I'll keep that in mind for the future.  


I thought I had followed up on this with the solution, but apparently I did not.  I contacted Seagull support and they had me install the latest build version (as of November 2016).  This solved the issue I was seeing.