Installation failure via GPO 追蹤
Hi there
We're experiencing a problem on the majority of the PCs we have in delivering Bartender 2016 R3 3094 via GPO. The event log says
The install of application BarTender 2016 R3 from policy Software Distribution failed. The error was : %%1603
and searching through the log files there are a number of instances of 1603, most of them similar to
CustomAction FORGET_STARTMENU_ORDER returned actual error code 1603 but will be translated to success due to continue marking
but this one isn't "translated to success":
Action start 12:51:34: UNREGISTER_BTMETADATA_PROPDESC.
MSI (s) (B8:1C) [12:51:34:806]: Invoking remote custom action. DLL: C:\windows\Installer\MSI84CC.tmp, Entrypoint: REGISTER_BARTENDERMETADATA_PROPDESC
SFXCA: Extracting custom action to temporary directory: C:\windows\Installer\MSI84CC.tmp-\
SFXCA: Binding to CLR version v4.0.30319
Calling custom action ManagedCustomActionsContinued!ManagedCustomActionsContinued.CustomActions.REGISTER_BARTENDERMETADATA_PROPDESC
Executing Command: C:\Program Files\Seagull\BarTender Suite\Register.exe + PropertyFile "C:\Program Files\Seagull\BarTender Suite\Components\x64\BarTenderMetadata.propdesc"
Is Admin? True
An error occurred registering one of the BarTender programs with the following message: The directory name is invalid
Command used: C:\Program Files\Seagull\BarTender Suite\Register.exe + PropertyFile "C:\Program Files\Seagull\BarTender Suite\Components\x64\BarTenderMetadata.propdesc"
CustomAction UNREGISTER_BTMETADATA_PROPDESC returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 12:51:36: UNREGISTER_BTMETADATA_PROPDESC. Return value 3.
MSI (s) (B8:C0) [12:51:36:725]: Machine policy value 'DisableRollback' is 0
MSI (s) (B8:C0) [12:51:36:819]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (B8:C0) [12:51:36:835]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (B8:C0) [12:51:36:850]: No System Restore sequence number for this installation.
MSI (s) (B8:C0) [12:51:36:866]: Unlocking Server
Action ended 12:51:37: INSTALL. Return value 3.
Running the install via the command line with elevated privilages succeeds, as :
msiexec /I "<location>\Bartender.msi" /q TRANSFORMS="<location>\InstallOptions.mst"
I'm deploying it with a transformation (mst) that changes the following properties:
- PKC
- ADDLOCAL=ALL
- REMOVE=IntegrationBuilder,LicenseServer,HistoryExplorer,Librarian,ReprintConsole,AdministrationConsole,SystemDatabase,PrinterMaestro,BatchMaker,HistoryExplorer
- EDITION = EA
- AgreeToLicence=Yes
Does anyone have a suggestion as to what may be going wrong ?
thanks
1 意見
Hello Simon,
At this point I am a bit unclear on some of the details, you may want to go ahead and contact our support department at 800-758-2001 option 2 so we can do some troubleshooting and discuss the issue.
Thank you,
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