BarTender 2022 Print spooler crash

Kevin Van Oirbeek

• 2024年10月23日 14:40

Hi,

The following issue occurs: 

The print spooler on the server where the Bartender 2022 software is installed crashes when I send a print job (via integration) to a network printer. 
Print jobs send to a local added printer on the bartender server do work. Also when you send a job to a printer that is not mapped the print spooler crashes.

The bartender server and print server are both Windows server 2022, fresh install in the same VLAN. Latest printer drivers.

I've tested on 2 different environments with fresh installs, both having the same issue. Looks like a bug to me.

Did some had experienced this behavior?

Regards,

Kevin

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  Peter Thane

  ★ BarTender Hero ★

  • 2024年10月28日 09:54

  May not be connected as I have not seen this impact the Spooler before, but, it could be a permissions issue.  By default Integrations use the rights/permissions o the "user" account that runs the BarTender Print Scheduler service and unless changed this is Local System account for the PC/server it is installed on and this does not normally have rights to access networked devices and resources.  Try running the service with a user account that has full admin rights and see if that works. 

   

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