Sensor rest

Andy Kirk

• 2025年01月28日 06:55

Hi. We have 2 Toshiba EP4DL printers set up to print from Bartender to Ritescan on a server, If I set the sensors up in Bartender to reflective, they will be ok for a day or two, then the sensor will revert to none, how do I make this setting permanent?

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  Peter Thane

  ★ BarTender Hero ★

  • 2025年02月03日 08:57

  I wouldn't normally expect the sensor settings to change by itself so you may want to make sure that none of your label formats have the transmissive/gap sense enabled in them or else that nothing is default the units

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  Andy Kirk

  ★ BarTender Hero ★

  • 2025年02月05日 21:00

  I have now found the printer defaults and set the main driver, the defaults in the main driver and bartender all the same, do you think that will fix it?

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  Peter Thane

  ★ BarTender Hero ★

  • 2025年02月06日 09:10

  Hopefully but if any of the labels have been previously saved with the settings changed to gap/transmissive then the issue could return

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