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Serialization "removes" graphic `?

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  • Avatar
    Peter Thane

    Not sure what is going on but a couple of things you could try

    • Add the CE as a test object, using the Seagull Logos font and the letter O in lower case 
    • Adjust the File>Print>Performance tab and Allow Serialisation option

    (assuming those options are available in the Ultralite version)

    Pete

    0
  • Avatar
    Benny Stütz

     

    File>Print>Performance tab and Allow Serialisation option --  is ok

    Tried to add the CE from seagull logos this gives me the same result ?  this seemed like a good idea, removing graphics,   I have also now "upgraded" to the 30 day trial version using "professional"     this do not help me either ?

     

    br

    benny

    0
  • Avatar
    Peter Thane

    For the Allow Serialisation I meant try it with and without this ticked and test it again to see what that does

    It sounds more a printer issue to me, and now you have a none Ultralite version available try sending the label to a different printer (a laser printer would do) and see what happens then both with and without a serial number.

    If that works then it could be you mean you need to look to see if there is an upgrade to the firmware in the printer available  

     

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