Non windows admin users cannot print 追蹤

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Fabian Krawczyk

Hi,

Bartender 9.4 on Windows Server 2012, .net 4 application, IIS8.

When app user completed a web form, then app user should print a label on one of the network printers.

After moving to this new serve, app users cannot print with Bartender if the are not in Administrators group. I have tested that. When I add app user to Administrators group in Windowsm user is able to do the printing. When app user is in Bartender Users Group only, user is not able to print.

I guess that Administrators have some kind of security setup that should be applied to Bartender Users group.

How can Bartender User group be given access to print labels with Bartender 9.4?

4 意見

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Pete Thane
評論操作 永久連結

Hi Fabian,

This looks like it could be a Windows compatibility issue as 9.4 is not Server 2012 compliant. This came in with version 10.0 (and 10.1 for R2).

Pete  

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Fabian Krawczyk
評論操作 永久連結

Hi Peter,

Thank you for your message. If I add application users to Administrator group, they are able to print. I was pretty sure that there may be an issue with privileges for Windows Group "BarTender Users". Is there any guide on how such access should be configured?

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Stephan van Wyk
評論操作 永久連結

Hello from August 2021.

With Win 10 (21H1) running BT 10.1 and a database on a 2008 server I have the same issue.

All admins can print but not end users cannot unless BT is installed on Win7 machine.

Running out of ideas.

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Pete Thane
評論操作 永久連結

You need to be running 10.1 R4 for Windows 10 compatibility so if not you will need to upgrade to that service release. 

Saying that it does sound more like a permissions issue and it maybe worth going back a step and see if the users can interact fully with the driver from control panel and see if they can access all the screens in the driver. If you are using tthe Seagull driver, if they have sufficient permissions they should be able to send down a Generic Test and a Form Feed commands from the Tools drop down menus. Could be worth updating to the latest Seagull drivers too if you are using these.

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