Printing problems on Thermal Printer
Hi I'm mark, I need help with printing problems with my GPrinter GP-1324D. whenever I print a receipt. it always prints blank pages and then it prints the thing I want it to print but it's printed between two pages like one on top and on the next page is on the bottom. how can I fix this. I've tried uninstalling the driver and reinstalling it. changes some settings on the printing. still the same. I even tried the printer on another pc, and still the same result. please help. i need this fix for my business
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Hi Mark,
Is the printer calibrated correctly?
Is exactly one label output with a manual form feed?
Is the tear-off position reached exactly?0 -
Hello Harald,
yes
yes
and yes
it's been used for years and it was working properly yesterday and but when i got home the printer isn't working properly. and the weird thing also is. on the laptop it's been used as an alternative if ever the main pc where i do my printing problems has also have problems wherein the driver or the printer is considered unrecognized device when we plug it in on both pc and laptop. we've fixed it that part by downloading a driver on the web with the proper version of the printer. and it worked but the result is still the same. is this probably the problem be the printer itself?0 -
Was going to suggest the same as Harald but if they are all correct then look at your page setting options including the sensor selection and label/page height (actual height of label ignoring the gap)
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Hello Peter, what would the right page settings would be? is there a restore default settings there as well?
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I dont know, you would have to measure your label and set the correct height and width into the Page Setup
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