Unable To Remove Licensed Printers Follow

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We have an Automation License with 15 printers allowed.  When I log in to the SLS I can see that we have 14 licensed Datamax or Zebra printers that are correct, and there is also a "Fax" - Microsoft Shared Fax Driver consuming a license.  We have located that PC and removed the from it -- Stopped - and restarted the SLS, but the Fax is still in the list, and still showing a Status of Licensed.

 

We are in the process of buying a new license because we have actually added more printers, and are receiving a warning "Warning: Maximum printer count exceeded for 30 days."  In the mean time how can I remove this Fax and a few other older printers that I don't want consuming a license?

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When you do not use a printer for 7 days, it drops off the list. Alternatively, be sure you "Keep" the printers you don't want to ever be replaced by something accidentally.

 

The ability to manually remove printers on-demand was removed a few versions back.

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We are implementing automation version 10.1 licensed for 10 printers and we have the same problems with licencing as mentioned on this forum. Users printing to laser printers that are not used to print labels, same physical printer with same ip and different port (installation mistake), etc.

 

At the same time we are swapping Toshiba printers to Zebra ones. In the end it will be a 10 printer licence with 7 Zebra printers. We still are in the 30 day but I'm beginning to get worried about this.

 

I knew version 7 of Bartender and to avoid this we had 2 grate options: possibility to remove a printer and a check box to keep the correct printers in order to force the licence to only see this ones.

 

With the option to "keep" printers in the SLS will avoid this situation ? Meaning If I mark to keep the printers that really matters will the SLS discard the other ones not marked ?

 

Thanks

 

Jorge Barata

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Philippe Goegebeur
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I'm currently facing  a blocking problem with the license server.

I was installing an intermec PD41 printer but was not able to print, got errors.

I deleted printer and reinstalled several times.

Now I'm facing a list of 7 installed printers in the License Server list.

NOT ABLE TO REMOVE!!!!!

uninstalled software reinstalled, nothing is solving my problem...

 

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Anil Aidur
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Hi,

 

WE want to removed printer from bartender lic server.

 

please do the needful..

 

regards,

anil

 

 

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Pete Thane
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As mentioned above that is not possible. However, as long as the printers are not ticked as "keep" they will be removed automatically after 7 days have gone by since they were last used.

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